Thank you for choosing HerbAush We are dedicated to providing you with high-quality herbal cosmetic products. Below is our Shipping Policy to ensure a smooth and enjoyable shopping experience.
1. Shipping Locations
We offer shipping to the following locations:
- Domestic Shipping: All states within India.
- International Shipping: We ship to select countries across the globe. If your location is not listed during checkout, please contact us for assistance.
2. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. A confirmation email will be sent once your order is ready for shipment.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Domestic Standard Shipping: Estimated delivery within 3-5 business days.
- International Standard Shipping: Estimated delivery within 7-21 business days, depending on the destination.
- Express Shipping: Available for both domestic and international orders with faster delivery times (details provided at checkout).
Please note that delivery times may vary based on location, customs processing, and other external factors.
4. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and destination. We occasionally offer promotions, including free shipping on orders over [amount, e.g., ₹2,000] for domestic orders.
5. Order Tracking
After your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website for real-time updates.
6. Packaging
To ensure your herbal cosmetic products arrive safely, we use secure packaging materials. We aim to minimize environmental impact by utilizing eco-friendly materials wherever possible.
7. Missing or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of delivery. We will assist you in resolving the issue with the carrier promptly.
8. International Shipping and Customs
For international orders, please be aware that:
- Customs fees, duties, and taxes may apply upon delivery. These charges are the responsibility of the customer and vary by country.
- Delivery times may be extended due to customs processing.
9. Order Modifications and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed for shipping, changes may not be possible.
10. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us:
- Email: ecom@herbaush.com
- Phone: 9562008106
Thank you for choosing HerbAush Herbal Cosmetics. We appreciate your support and look forward to serving you!
